Refund policy

All Sales Final
Because our products are ingestible and personal-care in nature, all purchases are final sale. We do not accept returns or exchanges for health-related concerns, including (but not limited to) sensitivity, intolerance, dislike of taste, or results not meeting expectations.

Damaged or Defective Items
If your order arrives damaged or defective, we will gladly replace it free of charge.

To request a replacement, please contact us within 7 days of delivery and include:

  • Your order number

  • A photo of the product and shipping box (including the shipping label)

  • A brief description of the issue

Once confirmed, we will ship a replacement at no cost to you.

Missing or Incorrect Items
If you received the wrong item or something is missing, please contact us within 7 days of delivery so we can make it right.

Contact
Reach us at: Hi@Getlibre.co

Libré reserves the right to refuse requests that do not meet the requirements above.